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1.6

Paid off loan in July. Eaglemark says title was mailed August 8.

Today is September 1 and still no title. Spoke with someone yesterday who promised to fax a letter of satisfaction I can take to DMV to get a clear title. I have a buyer for the bike and cannot complete the sale as DMV still shows a lien. ANY HELP WOULD BE APPRECIATED.

I have been patient and pleasant with every contact. What possibly is the problem? They seem to be a legit lending institution. Why would they give such poor customer service?

I live in Virginia and traveling to California is not something I can readily do. Lady in distress

Reason of review: Poor customer service.

Preferred solution: Title /letter of lien satisfaction sent to me overnight.

Eaglemark Savings Bank Pros: Got approved right away.

Eaglemark Savings Bank Cons: Not being able to get title or lien release in a timely manner.

Location: 3850 Arrowhead Dr, Carson City, NV 89706, USA

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